Privacy Policy & Terms of Use

Information We Gather

The following information may be gathered from our website visitors: IP address, user account information when applicable, website visitation information, links clicked, information typed into our website, page views, browsers used, browser capabilities, devices used and user location. We also collect and retain any information submitted to our organization via the contact form and other forms located on the website. If you receive email from us, we use tools to capture your engagement with our messages.

 

Use of Information

We use the information we collect on the website to enhance your visitor experience, to understand how users interact with our website and our email messages, to gather analytics and to improve our website and email messages. 

 

Privacy/Access to Information

Your personal information is accessible only by designated CU Medicine employees including marketing, training, support and administrative staff. In limited cases, personal information related to website functionality may be visible to our designated web service providers. No individual account information such as payment history, billing information or other sensitive information is stored on this website.

 

Security Measures

No method of internet transmission or electronic storage is fully secure. While we use reasonable efforts to protect personal data, we cannot guarantee its security. To safeguard your personal information, we have implemented secure page logins and locked user accounts to email addresses so that any attempt to access login information cannot be sent to non-authorized parties. If we are required to inform you about a security incident, we will do so electronically, in writing, or by phone, as the law permits.

 

Use of Cookies and Tracking Pixels

Our website makes use of cookies and tracking pixels, which are small digital files that are stored in your web browser that enable us to track your return visits to our website. Your browser settings may allow you to block these cookies, but we recommend you have them enabled to help us personalize your experience of our website. Third parties may use cookies or tracking pixels on our website for tracking purposes. The third party might also collect data over time and across other websites. Among other things, they may use this data to serve ads tailored to your interests, which may include ads about our products or services.

 

To change your cookie preferences, click the button below:

 

Third-Party Applications/Websites

We may provide links to websites and other third-party content or services that we do not own or operate. We have no control over the privacy practices of websites or services we do not own. For details about such third parties’ privacy practices, see their privacy notices.

 

CU Medicine Recurring Text Message Program Terms and Conditions

These University of Colorado Medicine (“CU Medicine”) Text-to-Pay Recurring Text Message Program Terms and Conditions (“Terms and Conditions”) and CU Medicine’s Privacy Policy, available above, govern the Program (as defined below).

Program Description:

CU Medicine (which includes for the purpose of these Terms and Conditions its agents and service providers and may be referred to as CU Medicine) provides periodic text message updates and reminders to patients and patient representatives regarding their appointments, accounts, payment and billing for amounts that consumers may presently owe or may owe in the future (the “Program”). By opting in and/or providing your phone number to CU Medicine or its agents and service providers, you agree to receive periodic text messages. Messages are sent on a recurring basis and message frequency may vary. 

How to Opt-Out:

You may reply STOP to any text we send you to opt-out. Once you opt-out, we will cease sending you text messages unless you opt-in again. Opting out of text messages will not opt you out of other text messages you may have elected or will elect to receive from us through a different telephone number. You may also opt out by texting QUIT, END, CANCEL, or UNSUBSCRIBE.

Settings Reminder:

This is a friendly reminder that CU Medicine does not dictate how text messages display on your phone or device; those settings are determined by the user in the device's hardware settings and selections. If your texts are set up to display on your phone’s lock screen or through banners or similar alerts, you can choose to disable this through your device.

Support/Help:

In case of questions, call 303-493-7700. You may also reply HELP to any text we send you to receive a text message with our name and a telephone number to which you may direct questions.

Supported Carriers:

Not all carriers may support our text message program.

Delivery:

We do not guarantee that you will receive any text messages under the Program. Circumstances beyond our control, including network issues, may prevent you from receiving our text message. CU Medicine is not liable for delayed or undelivered text messages.

Eligibility:

The Program is intended for use by U.S. residents who are at least 18 years of age.

Changes to Terms and Conditions:

We may revise, modify, or amend these Terms and Conditions at any time. Any such revision, modification, or amendment shall take effect when it is posted on our website. You agree to review these Terms and Conditions periodically to ensure that you are aware of any changes.

Program Termination:

CU Medicine reserves the right to modify or discontinue, temporarily or permanently, all or any part of the Program, with or without notice.

Message and data rates may apply.


Telephone Consumer Protection Act:

By providing CU Medicine or its service providers with a telephone number, the patient/patient representative agrees that the CU Medicine or its service providers may use the provided telephone number to service patient account(s) (including contacting the patient/patient representative about obtaining potential financial assistance for the patient's account(s)), to send the patient/patient representative appointment and follow-up health care reminders , to send the patient/patient representative information, to schedule patient appointments, and to collect any amounts the patient/patient representative may owe to the Hospital. The patient/patient representative understands and agrees that CU Medicine and its agents, representatives, or other service providers as well as their respective agents and contractors, including any billing or account management companies and/or debt collectors may contact the patient/patient representative at the provided telephone number(s) which could result in charges to the patient/patient representative. By providing CU Medicine or its service providers with a telephone number, the patient/patient representative expressly consents to receive pre-recorded and artificial voice messages, text messages, and the use of an automatic telephone dialing system. This consent applies to all services and billing associated with the patient/patient representative.

 

Terms of Use

You agree that your access to and use of this website is subject to these terms and all applicable laws at your own risk. This website and its contents are provided to you on an “as is” basis. The website may contain errors and may not be complete. CU Medicine expressly disclaims any representation or warranty, expressed or implied, concerning the accuracy or completeness of the information. Persons accessing this information assume full responsibility for the use of the information and understand and agree that CU Medicine is not responsible or liable for any claim, loss, or damage arising from the use of the information.

You may view this website and its contents using your web browser and electronically copy and print hard copies of parts of this website solely for personal, non-commercial use. Any other use, including the reproduction, modification, distribution, transmission, and display of the content of this website is strictly prohibited.