POLICIES

CU Medicine COVID Response
The federal public health emergency responding to the COVID-19 pandemic expired on May 11, 2023. COVID-19 still is in circulation, and vaccines and treatments still remain available. Our number one priority is the health and safety of our patients, their family members, as well as our health care team.

Our clinics are open and able to serve you in-person visits as well as virtual health services. Please call our clinics directly or visit MyHealthConnection to schedule an appointment for both in person and virtual health.

Prepare for your visit
When scheduling an appointment, please be prepared to provide the reason, or chief complaint, for your appointment.
Please provide at least 24-hour notice if you are unable to keep your scheduled appointment.
Please arrive 15 minutes before your scheduled appointment for check-in. 
Patients arriving more than 10 minutes after their scheduled appointment time may be asked to reschedule their appointment.
We ask all new and established patients to present their photo identification and insurance card at every office visit.
Patients should anticipate paying required co-pays at check-in.

• Most patients may have an unlimited number of visitors per day, but no more than 2 visitors or support persons at a time.
• Visitor hours are from 5 a.m. to 10 p.m.
• Most patients may have one adult visitor or support person spend the night with them, with permission from the patient’s medical team.
• If you have COVID-19, have had close contact with someone with COVID-19 in the last 10 days, or have any symptoms of COVID-19 including new fever, cough or other cold or flu-like symptoms, please do not enter unless you are seeking medical care.
• If you are sick, or are coughing or sneezing and need to visit a hospital or your doctor’s office, please wear a mask.
• Additional visitation policies and details may be found at https://www.uchealth.org/about/uchealth-visitation-policy/. Please review this information prior to visiting a patient at UCHealth Highlands Ranch Hospital.
  

Insurance Information
To best serve our patients, the CU Medicine Medicine is proud to be part of many health insurance networks. View our list of accepted insurance plans, though please note that it is your responsibility to verify specific provider and location participation by contacting your insurance plan prior to your visit. Due to the number of health insurance plans available, your insurance carrier will have a more up to date list of participating physicians than our office.

Please click here to view our fees for the most common clinical services we offer. Please note that we accept most insurances and have contracts that discount these fees for those payers. We also offer self-pay and other discounts for patients that qualify.

If you are not covered by health insurance, you are strongly encouraged to contact our billing office at (303) 493-7700 to discuss payment options prior to receiving a health care service from a health care provider at our clinic since posted health care prices may not reflect the actual amount of your financial responsibility.